Refund policy

Dar al Hayya Returns and Delivery Policy


Return Policy

We want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below:

1. 14-Day Return Period
You have 14 days from the date of receiving your order to request a return. For items that arrive damaged or defective, you have 10 days to initiate a return or request a replacement.

2. Eligibility for Returns
To qualify for a return, items must be:

• Unworn, unused, and in the same condition as received

• Free from any odors or stains

• Returned with original tags and packaging

3. Return Process
To initiate a return, please contact us at support@daralhayya.com. If your return is approved, we will provide instructions on how to send your package back. Note that return shipping costs are the responsibility of the customer.